Terms and Conditions

1. Agreement to Terms

By accessing or using the PocketGuest platform and services ("Services") provided by Pocket Guest Ltd ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

PocketGuest provides a digital guide platform that enables venues to create interactive experiences for their visitors through QR codes, including but not limited to:

• Digital tours and audio guides
• AI-powered chat assistants
• Interactive maps and navigation
• Digital menus and information displays
• Analytics and visitor feedback tools
• Multi-language content delivery

3. Account Registration

To use certain features of our Services, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities under your account

4. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Upload or transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use automated systems to access the Services without permission
• Resell or redistribute the Services without authorization

5. Subscription and Payment

Subscription Plans: We offer various subscription plans with different features and pricing. Details are available on our website.

Payment Terms: Subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method for the applicable fees.

Renewal: Subscriptions automatically renew unless canceled before the renewal date.

Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.

Refunds: We do not provide refunds for partial subscription periods, except as required by law.

6. Intellectual Property

Our Property: The Services, including all software, designs, text, images, and other content, are owned by us or our licensors and are protected by intellectual property laws.

Your Content: You retain ownership of content you upload to the Services ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive license to use, store, display, and distribute such content as necessary to provide the Services.

Feedback: Any feedback or suggestions you provide may be used by us without obligation to you.

7. Privacy and Data Protection

Your use of our Services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal data. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Third-Party Services

Our Services may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices, or functionality of third-party services. Your use of such services is at your own risk.

9. Disclaimers and Limitations of Liability

AS IS BASIS: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

NO WARRANTY: WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

CAP ON LIABILITY: OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Pocket Guest Ltd, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Services or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease.

12. Governing Law and Disputes

Governing Law: These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction: Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution: Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiation.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and changing the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

14. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Services.

Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.

Waiver: Our failure to enforce any right or provision shall not constitute a waiver.

Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have questions about these Terms, please contact us at: