Privacy Policy

1. Introduction

Pocket Guest Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at https://pocketguest.com (the "Website").

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms
• Request a demo
• Subscribe to our newsletter
• Contact us via email

This may include:

• Name
• Email address
• Company name
• Phone number
• Any other information you choose to provide in messages

Information Automatically Collected

When you visit our Website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Geographic location (country/region level)

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and requests
• Send you information about our services
• Provide customer support
• Send marketing communications (with your consent)
• Improve our Website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: For marketing communications and cookies
• Legitimate Interests: For business operations, improving services, and responding to inquiries
• Contract: When necessary to provide requested services
• Legal Obligation: When required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality (essential cookies)
• Analyze website traffic and usage (analytics cookies)
• Remember your preferences
• Improve user experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Companies that help us operate our business (hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Marketing contact information is kept until you unsubscribe.

9. Your Rights

Depending on your location, you may have the following rights:

For EU/UK Residents (GDPR):

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

For California Residents (CCPA):

• Know what personal information we collect
• Request deletion of your information
• Opt-out of data sales (we do not sell data)
• Non-discrimination for exercising your rights

10. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

11. Children's Privacy

Our Website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

13. Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.

14. Contact Us

For questions about this privacy policy or to exercise your rights, please contact us at: